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Our services and service promises that are always included when you purchase our goods:

  • Expert advice from specialist staff with over 20 years of experience in this product world!
  • Legal Warranty & If necessary, additional guarantees from manufacturers (2 years for production defects, 6 months for >70% battery capacity, etc.).
  • Product-related Technical information (the TODO on how to enjoy the product for as long as possible).
  • After sales Service - even after the purchase we are there for you with advice and support!

Your further customer advantage when purchasing a scooter via escooter.de:

  • Test drive option "Feel the difference" - we believe in almost all vehicles Test devices before using test drives, the difference is often not noticeable on the web erdriving can be. The garage driveway in front of our shop even allows slope ratings (which often differ massively from the manufacturer's specifications)  the eScooter too. To make this possible, 30 euros will be charged for test drives of several vehicles, which will then be used (billed) when the product is purchased within 3 months.
  • On request we will make one Precheck; i.e. we check the ordered goods; set them up ready to drive and test the functions for a round before handover or shipping
  • Optional Batterycheck - Reading out the battery capacity on the test device - even for new goods before delivery with written test results! To identify the "Monday battery" or the current performance status of the battery pack
  • The e-scooter product world is diverse and extensive; we therefore focus on partner brands that provide spare parts and know-how transfer. These are
    EGRET - STREETBOOSTER - TRITTBRETT - GOMATE - METZ - STEEREON - XOOTR - VMAX - MOOVI - RS17 SHIFT - SIX DEGREE - COOPOP - HAMMER - UEBLER
    Conversely, this means that we refuse to carry out service work on non-affiliated brands / third-party brands or refer you to the service centres of Ninebot, Xaomi etc. Exception tyre service - here we also change tyres / inner tubes etc. for third-party brands if the wheels are delivered disassembled by the customer.

Filter products

on stock ✓
escooter.de
Initial inspection
Initial inspection

€26.00*
ADD-e
add-e Systemcheck
add-e Systemcheck
Die Systemüberprüfung – unbeschwert durch die FahrradsaisonEine Systemüberprüfung ist immer sinnvoll. Besonders nach einer Winterpause oder langen Standzeiten ist dies ein wichtiger Check für eine sorgenfreie Fahrradsaison.Unabhängig ob add-e Classic oder NEXT, dieser Service bietet Transparenz über den Zustand Deiner Komponenten. Weiters ist es auch eine kosteneffektive Möglichkeit um sicherzustellen, dass alles optimal funktioniert und bereit für die Fahrradsaison ist.Bei dieser Überprüfung werden alle zugesandten Komponenten, sei es der Antrieb, der Akku oder andere Teile, sorgfältig überprüft. Nach Abschluss der Überprüfung erhältst Du einen Bericht über die Ergebnisse, um Dir einen klaren Überblick über den Zustand deiner Komponenten zu geben. Die Überprüfung umfasst die Dienstleistung und Arbeitszeit, ohne Materialkosten zur Instandsetzung.Antrieb:Funktionsprüfung am TeststandKontrolle aller beweglichen Teile und der MotorlagerKontrolle des Reibrollenbelags (bei Bedarf erneuert)Softwareupdate (NEXT-Antrieb)Aufbereitung (Beseitigung kleiner Kratzer, Schönheitsfehler usw.)Akku:Funktionsprüfung am Akku-TeststandOptische Kontrolle auf BeschädigungenErmittlung der Kapazität (SoH) und LadeschlussspannungZellen-Balancing (bei Bedarf)Reinigung der KontaktePrüfung der LeistungsverstellungSoftwareupdate (NEXT Akku)Akkuhalter:FunktionsprüfungReinigung der KontakteKontrolle und fetten der O-Ringe inkl. Tausch bei Bedarf (NEXT)Sensoren:FunktionsprüfungTausch der KnopfzelleOptische Kontrolle des Gehäuses und der SchraubenNetzteil:FunktionsprüfungKontrolle des Ladestroms und der LadespannungNach der Überprüfung Deiner eingesandten Komponenten wird sich ein Mitarbeiter persönlich mit Dir in Verbindung setzen, um Dir die Ergebnisse mitzuteilen. Bei Bedarf werden weitere Tipps zur Montage, Nutzung und anderen relevanten Themen gegeben. Diese individuelle Beratung und Unterstützung sind äußerst wertvoll, da sie sicherstellen, dass Du Dein Fahrrad optimal nutzen kannst und lange Freude daran hast.

€80.00*
on stock ✓
escooter.de
Complete detail cleaning
Complete detail cleaning
Cleaning in detail

€75.00*
on stock ✓
escooter.de
BATTERY RESSURRECTION with function test / load test afterwards.
BATTERY RESSURRECTION with function test / load test afterwards.
Bring battery back to operating voltage with special charger - Check function on suitable system charger - Test function under load.

€35.00*
on stock ✓
escooter.de
Export form fee process VAT refund
Export form fee process VAT refund
Export form - filling out and process, booking, refunding the VAT. The export of the goods needs to be done within 3 month after purchase and confirmed with a official stamp of the customs when leaving the EU.

€26.00*
escooter.de
CUSTOMS CLEARANCE
CUSTOMS CLEARANCE

€59.50*
on stock ✓
escooter.de
BATTERYCHECK - Read out the battery capacity on the test device - even for new goods before delivery!
BATTERYCHECK - Read out the battery capacity on the test device - even for new goods before delivery!
Batterycheck => Read out battery endurance performance in mAh (mAmper hour performance) & Ah.Result listed in writing for batteries up to 54 volts. Also available as a service for new devices to identify defective goods before delivery (we replace batteries with less than 95% capacity at rated power). State of health (SOH) of the battery.

€35.00*
on stock ✓
escooter.de
Tire disposal small tires
Tire disposal small tires
...we dispose of the small tires via the professional recycler; only possible if on site.

€1.00*
on stock ✓
escooter.de
Working time f. Assembly, repair, inspection...
Working time f. Assembly, repair, inspection...
Work unit (WU) of 5 min measured with timer for services such as repair, assembly, check, etc.In the case of quotations or cost estimates or order confirmations, the work units are only included in the order as a forecast - Larger deviations (+ 3 WUs) are communicated.

€8.00*
on stock ✓
escooter.de
OPTION: Precheck Preassembly Check Vehicle Effort level 2
OPTION: Precheck Preassembly Check Vehicle Effort level 2
...air in tires, assembly, adjustments, pre-charging battery, brake check, check with test ride, disposal of packaging on collection, etc. Only the battery vitality test is included here, but not the capacity test; this has item number 12513.

€51.00*
on stock ✓
escooter.de
DANGEROUS GOODS SURCHARGE INTERNATIONAL EU SEA
DANGEROUS GOODS SURCHARGE INTERNATIONAL EU SEA
The dangerous goods surcharge applies because lithium batteries from 100 Wh are subject to special handling and declaration during transportation.Special packaging and packaging typeOnly UN-approved lithium batteriesDeclaration with stickers and accompanying documentsOnly trained personnel may pack & transportVehicles with special equipmentOnly transport by land and water (no air shipment as a rule)

€220.00*
on stock ✓
escooter.de
DANGEROUS GOODS SURCHARGE INTERNATIONAL EU MAINLAND
DANGEROUS GOODS SURCHARGE INTERNATIONAL EU MAINLAND
The dangerous goods surcharge applies because lithium batteries from 100 Wh are subject to special handling and declaration during transportation.Special packaging and packaging typeOnly UN-approved lithium batteriesDeclaration with stickers and accompanying documentsOnly trained personnel may pack & transportVehicles with special equipmentOnly transport by land and water (no air shipment as a rule)

€55.00*
escooter.de
Inspection / Inspection 3-4 wheels
Inspection of the vehicle according to a comprehensive inspection list including working time

€99.00*
BULKY GOODS SURPLUS
BULKY GOODS SURPLUS

€75.00*
on stock ✓
escooter.de
Inspection / review
Inspection / review
Inspection of the vehicle according to a comprehensive inspection list including working time

€67.00*
on stock ✓
escooter.de
OPTION: Precheck body Pre-assembly vehicle Effort level 3
OPTION: Precheck body Pre-assembly vehicle Effort level 3
...air in tires, assembly, adjustments, pre-charging battery, brake check, check with test ride, disposal of packaging etc. on collection. (usually eMoped vehicles with seat, indicators etc.)

€100.00*
on stock ✓
escooter.de
EXPRESS SERVICE surplus big parcels within EU
EXPRESS SERVICE surplus big parcels within EU

€220.00*
on stock ✓
escooter.de
EXPRESS SERViCE surplus EU middle, BRD big size
EXPRESS SERViCE surplus EU middle, BRD big size

€52.00*
Pickup only ⚐
VMAX
VMAX VX2 -GT (60 km Reichweite) - VERLEIH WÄHREND REPARATUREN (als Ersatzfahrzeug)
VMAX VX2 -GT (60 km Reichweite) - VERLEIH WÄHREND REPARATUREN (als Ersatzfahrzeug)
HIER EIN E-SCOOTER IM VERLEIH ZUM SONDERPREIS SOLANGE DEIN E-SCOOTER BEI UNS IN REPARATUR IST.Wenn steile Streckenabschnitte anstehen und ein "dazukicken" nicht gewünscht ist fährt der VX2 souverän gute 15% Steigung auch bei 100 Kg Körpergewicht.Keine Kompromisse.Unser Modell VX2 steht für unvergleichbaren Fahrspass für jede Strecke. Die Beschleunigung, Reichweite und Geschwindigkeit, lassen nichts mehr zu wünschen übrig. Der VX2 besticht durch die höchste Power auf dem Markt gekoppelt mit Reichweiten bis 60 km. Auch in Sachen Technologie und Sicherheit setzt diese EScooter Reihe neue Standards im Bereich der Mikromobilität.Motor: 48V / 500W (Dauernennleistung - in der Spitze einen Wert von 1300 Watt). Akku: 16,7 Ah Ladedauer: 8,5 h Reichweite: bis 60 km Max. Speed: 20 km/h Max. Zuladung 120 kg Netto Gewicht: 18,5 kg Schutzgrad IP: 56Elektronische Rekuperationsbremse hinten & Trommelbremse vorneLED BeleuchtungBluetooth AppMasse aufgestellt: 1115 x 540 x 1215mmAkku 48V / 16’700 mAhGefaltet: 1100 x 535 x 490 mmReifenart: 10-Zoll Tubeless- ReifenGewicht: ~ 18,5 Kg LIEFERUMFANG ?? Fahrzeug Ladegerät Akku Anleitung Zahlenschloss Commuting bag Werkzeug Zulassungspapiere    

€5.00* per Day
Details
Standkosten 2-Rad pro Tag (7 Tage nach Reparaturende startend)
Standkosten 2-Rad pro Tag (7 Tage nach Reparaturende startend)
Wird das reparierte 2-Rad nach einer Woche beginnend mit Reparaturfertigstellung und Info via SMS/Telefon/E-Mail nicht abgeholt, fallen diese Tagesstandkosten an. Hier von ...bis...

€1.00*
BULKY GOODS SURPLUS
BULKY GOODS SURPLUS

€45.00*
on stock ✓
escooter.de
EXPRESS surplus for small parcels within Germany
EXPRESS surplus for small parcels within Germany

€26.00*
on stock ✓
escooter.de
SCHNELLREINIGUNG / RAPID CLEANING
SCHNELLREINIGUNG / RAPID CLEANING
Visual cleaning (not going into detail).

€21.00*
on stock ✓
BOSCH
SERVICEUPDATE Bosch, Heinzmann, Sparta, Gocycle, TravelScoot, Vivax etc.
SERVICEUPDATE Bosch, Heinzmann, Sparta, Gocycle, TravelScoot, Vivax etc.
Software upgrade to the latest version

€35.00*
on stock ✓
escooter.de
COLLECTION organized by escooter.de
COLLECTION organized by escooter.de
Pick-up by parcel service with parcel dimensions (max girth 300cm and longest side 175 cm) on the desired day.

€15.00*
BULKY GOODS SURPLUS
BULKY GOODS SURPLUS

€125.00*
on stock ✓
escooter.de
DANGEROUS GOODS SURCHARGE NATIONAL BRD
DANGEROUS GOODS SURCHARGE NATIONAL BRD
The dangerous goods surcharge applies because lithium batteries from 100 Wh are subject to special handling and declaration during transportation.Special packaging and packaging typeOnly UN-approved lithium batteriesDeclaration with stickers and accompanying documentsOnly trained personnel may pack & transportVehicles with special equipmentOnly transport by land and water (no air shipment as a rule)

€19.00*
DEPOSIT for used battery - will be returned on arrival of the used battery
DEPOSIT for used battery - will be returned on arrival of the used battery
For sustainability reasons, some manufacturers only send new batteries to end customers if old batteries are returned; these can then be refilled with new battery cells. To ensure that the old battery can be returned, a deposit is retained until the old battery arrives.With the "REFURBISHED" concept, we are making a contribution to environmental protection and conserving resources.However, for this system to work, we need you to return the used battery.We charge a return deposit. As soon as we receive the battery, we will refund the deposit.Please use the outer packaging of the newly sent battery.

€100.00*
on stock ✓
escooter.de
TIRE CHANGE / TUBE CHANGE
TIRE CHANGE / TUBE CHANGE
Flat rate for a removed bike. Bring the whole bike removed or send it to us and we will change the tube or tire (material such as tires or tubes are not included in this flat rate).

€27.00*
on stock ✓
escooter.de
Pre-assembly of vehicle Effort level 4 very complex e.g. Butchers&Bicycle (only possible on collection)
Pre-assembly of vehicle Effort level 4 very complex e.g. Butchers&Bicycle (only possible on collection)
...air in tires, assembly, adjustments, pre-charging battery, brake check, disposal of packaging, etc.

€237.00*
on stock ✓
escooter.de
OPTION: Precheck body Pre-assembly vehicle Effort level 1
OPTION: Precheck body Pre-assembly vehicle Effort level 1
...air in tires, assembly, adjustments, pre-charging battery, brake check, check with test ride, disposal of packaging on collection if necessary, etc. Only the battery vitality test is included here, but not the capacity test; this has item number 12513.

€21.00*
on stock ✓
Pickup only ⚐
escooter.de
Fix a date @ escooter.de TravelScoot EU
Fix a date @ escooter.de TravelScoot EU
Select a day and the time slot - then order like a product via the shopping cart and the appointment is set! We are already looking forward to your visit!

€0.00*
Details
on stock ✓
escooter.de
CUSTOMS CLEARANCE
CUSTOMS CLEARANCE

€17.85*
escooter.de
REIFENWECHSEL VOLLGUMMIREIFEN
REIFENWECHSEL VOLLGUMMIREIFEN
Pauschalpreis bei ausgebautem Rad. Bring das ganze Rad ausgebaut oder schicke es an uns und wir wechseln den Reifen (Material wir Reifen nicht in diesem Pauschalpreis enthalten).

€47.00*
on stock ✓
escooter.de
EXPRESS SERVICE surplus EU middle, BRD big size
EXPRESS SERVICE surplus EU middle, BRD big size

€103.00*
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